Title
Employing collective intelligence for user driven service creation
Abstract
With advances in computing technologies and active user participation through smart devices such as the iPhone and Android, user needs are becoming varied and complex. It is quite natural, then, that a single Web service may not be sufficient to fully satisfy the diverse goals of users in their daily lives. A set of cohesively connected Web services/mashups may be able to deal with these goals. An increasing number of open APIs can facilitate various types of service compositions with users as the service creators. Recently, Internet, telecommunications, and third-party providers have opened their services to the public in the form of open APIs, a trend following the Web 2.0 paradigm. However, most service creation environments do not have sufficient knowledge (particularly, available services and their functionality) to support service creation by users. The problem of knowledge scarcity is that users may have difficulty in finding relevant open APIs for a given situation, finally resulting in rather straightforward types of service. In this article we present two kinds of collective intelligence for user-driven service creation: the user's own experiences in service composition, and activity knowledge from the web. These collective intelligence types will aid in creating enduser service compositions by enforcing knowledge support in terms of user experiences and activity-aware functional semantics, and will finally accelerate the development of various kinds of converged applications. Using the beneficial roles of collective intelligence as key enablers of future service creation environments, this article also shows a new potential for user-driven composite services within the next few years.
Year
DOI
Venue
2011
10.1109/MCOM.2011.5681019
IEEE Communications Magazine
Keywords
Field
DocType
available service,user-driven composite service,collective intelligence,service creator,future service creation environment,service composition,service creation environment,single web service,enduser service composition,cohesively connected web service,service creation,web service,web 2 0,internet,layout,type of service,service oriented architecture,mashups,semantics,knowledge engineering,knowledge based system,android,computing technology,user centered design,user experience,web services,knowledge based systems,knowledge management,satisfiability
Service design,Mashup,World Wide Web,Computer science,Service provider,Differentiated service,Web 2.0,Web service,Service-oriented architecture,Service delivery framework
Journal
Volume
Issue
ISSN
49
1
0163-6804
Citations 
PageRank 
References 
10
0.73
5
Authors
5
Name
Order
Citations
PageRank
Yuchul Jung112112.39
Yoo-Mi Park2308.64
Hyun Joo Bae3121.80
Byung Sun Lee47113.15
Jinsul Kim58125.54