Paper Info
Title
A framework for the intelligent delivery and user-adequate visualization of process information
Abstract
A continuously increasing amount of data makes it difficult for knowledge-workers to identify the information they need to perform their tasks in the best possible way. Particularly challenging in this context is the alignment of process-related information (e.g., working instructions, best practices) with business processes. In fact, process-related information (process information for short) and business processes are usually handled separately. On one hand, shared drives, databases, and information systems are used to manage process information, on the other, process management technology provides the basis for managing business processes. In practice, enterprises often establish (Intranet) portals to connect both perspectives. However, such portals are not sufficient. Reasons are that process information is usually delivered without considering the current work context and business processes are presented to process participants in a rather static manner. Therefore, enterprises crave for new ways of making process information available. This paper picks up this challenge and presents the niPRO framework. niPRO is based on semantic technology and enables the intelligent delivery and user-adequate visualization of comprehensive process information.
Year
DOI
Venue
2013
10.1145/2480362.2480623
SAC
Keywords
DocType
Citations 
comprehensive process information,business process,user-adequate visualization,intelligent delivery,process-related information,nipro framework,information system,semantic technology,process management technology,best practice,process information,current work context
Conference
11
PageRank 
References 
Authors
0.66
24
4
Name
Order
Citations
PageRank
Markus Hipp1453.51
Bela Mutschler219817.97
Bernd Michelberger3645.90
Manfred Reichert44722373.03