Paper Info
Title
The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS
Abstract
The knowledge and skills of information technology IT personnel have become of critical importance as the strategic value of IT in modern organizations has become apparent. In addition to technical skills traditionally expected of IT personnel, organizational, functional, and managerial skills have been increasingly cited as mandatory for these employees. This paper used a well-accepted typology of IT personnel knowledge and skills, and investigated its relationship to desirable technological traits in organizations and to technological variables that have been closely aligned to competitive advantage in organizations. This exploratory examination used the statistical technique of canonical correlation analysis to investigate the relationship between IT personnel knowledge and skills and the flexibility of information systems IS infrastructure. Additionally, the same technique was used to test the relationship between the knowledge and skills of these personnel and measures of IT contribution to competitive advantage. In both cases, the relationships were significant and positive. Implications of these findings and a call for further research into the strategic value of IT personnel knowledge and skills are discussed.
Year
DOI
Venue
2004
10.4018/irmj.2004040103
IRMJ
Keywords
Field
DocType
information technology it personnel,it personnel knowledge,information system,it personnel skills,it contribution,strategic value,statistical technique,competitive advantage,technological variable,desirable technological trait,it personnel,it,information technology,canonical correlation
Information system,Skills management,Information technology,Competitive advantage,Knowledge management,Typology,Engineering,Management science
Journal
Volume
Issue
Citations 
17
2
20
PageRank 
References 
Authors
0.74
37
3
Name
Order
Citations
PageRank
Terry Anthony Byrd1126870.57
Bruce R. Lewis244816.94
Douglas E. Turner348116.00