Title
Why adopt social enterprise software? Impacts and benefits.
Abstract
This paper explores the performance impacts and benefits of the adoption of Social Enterprise Software (SES). SES forms a nested innovation, given that its adoption requires an already established infrastructure of Information and Communication Technology. To control for induced sample selection, we use a two-step estimation procedure. Based on German firm-level data our results confirm that firms which use business-to-business (B2B) e-commerce applications are more likely to adopt SES. The estimated correlations also provide weak evidence for complementarity between B2B e-commerce and SES. We show that two measures of firm performance, i.e. sales and labor productivity, are highest for firms using SES and B2B e-commerce applications in conjunction. (C) 2013 Elsevier B.V. All rights reserved.
Year
DOI
Venue
2013
10.1016/j.infoecopol.2012.12.001
Information Economics and Policy
Keywords
Field
DocType
D00,L10,O31
Complementarity (molecular biology),Economics,Enterprise software,Microeconomics,Information and Communications Technology,Industrial organization,Sample selection,German
Journal
Volume
Issue
ISSN
25
3
0167-6245
Citations 
PageRank 
References 
1
0.34
4
Authors
2
Name
Order
Citations
PageRank
Benjamin Engelstätter110.34
Miruna Sarbu210.34