Abstract | ||
---|---|---|
In order to understand the requirements of people engaged in business process simulation (BPS), a survey was conducted among potential business process simulation users. The survey had a 37% response rate and revealed a low usage of simulation in the design, modification and improvement of business processes. It confirms that BPS projects are typically short, relatively non-technical, and rely on good project management for their success. Most BPS users employ general-purpose simulation software rather than purpose-designed business process simulators. There is no evidence of a skills gap, rather a feeling that there is no net gain from employing simulation methods when simpler methods will suffice. These findings are discussed and conclusions drawn. |
Year | DOI | Venue |
---|---|---|
2003 | 10.1057/palgrave.jors.2601477 | JORS |
Keywords | Field | DocType |
or practice,business processes,simulation,project management,information systems,computer science,reliability,scheduling,production,information technology,business process,inventory,marketing,investment,location,forecasting,operational research,operations research,logistics,management science,communications technology | Information system,Business process management,Simulation software,Business process,Information technology,Computer science,Purchasing,Business process modeling,Operations management,Project management | Journal |
Volume | Issue | ISSN |
54 | 1 | 0160-5682 |
Citations | PageRank | References |
35 | 2.18 | 7 |
Authors | ||
2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Nuno Melão | 1 | 149 | 9.66 |
M Pidd | 2 | 114 | 15.05 |