Title
Exploring evaluation criteria of social navigational tools on social media: a case study of aNobii
Abstract
A user study of aNobii was conducted to compare its three book-finding tools: author search, browsing friends' bookshelves and browsing similar bookshelves. The construct of \"social navigation\" was identified as a useful theoretical framework to discuss various modes of information access on social media. A within-subject experimental design was adopted where all forty regular aNobii users searched alternately with the three book-finding tools. Several novel evaluation measures were designed to explore the potential benefits these tools might bring to the users. Other than the self-report user experience and search result measures, the \"consideration set\" model was used as a novel framework for navigational effectiveness. Some major findings are as follows. While the author search function was shown to be the most efficient, browsing friends' bookshelves was shown to generate more interesting and informative browsing experience. Three evaluative dimensions were derived from our study: search experience, search efficiency, and search result quality. The disagreement of these measures shows a need for a multi-faceted evaluative framework for these exploration-based navigational tools.
Year
DOI
Venue
2012
10.1145/2362724.2362732
IIiX
Keywords
Field
DocType
search efficiency,book-finding tool,multi-faceted evaluative framework,exploring evaluation criterion,browsing friend,search experience,case study,search result measure,social media,informative browsing experience,social navigational tool,search result quality,author search,author search function,experimental design,user experience
World Wide Web,User experience design,Social media,Information retrieval,Computer science,Information access,System evaluation,Navigational instrument,Social navigation
Conference
Citations 
PageRank 
References 
0
0.34
7
Authors
3
Name
Order
Citations
PageRank
Muh-Chyun Tang1827.61
Pei-Hang Ting240.77
Yi-Jin Sie351.13