Title
Using Entropy's Justificatory Knowledge for a Business Process Design Theory
Abstract
Business processes and the data they generate are often complex, causing uncertainty for managers who have to take decisions based on this information. At this moment, a theoretical understanding of the complexity associated with these business processes and their data is absent. In this paper, we therefore suggest the concept of entropy from thermodynamics as justificatory knowledge for governing design science research efforts. This might lead to a set of prescriptive guidelines for creating business processes exhibiting a low degree of complexity. Our analysis shows that entropy indeed seems a viable concept for this purpose.
Year
DOI
Venue
2014
10.1109/HICSS.2014.462
System Sciences
Keywords
Field
DocType
business process,analysis shows,theoretical understanding,prescriptive guideline,justificatory knowledge,business process design theory,low degree,design science research effort,viable concept,commerce,entropy
Artifact-centric business process model,Business process,Computer science,Knowledge management,Design science research,Business process modeling,Management science
Conference
ISSN
Citations 
PageRank 
1060-3425
1
0.35
References 
Authors
14
5
Name
Order
Citations
PageRank
Peter De Bruyn1279.01
Philip Huysmans27115.82
Gilles Oorts3122.84
Herwig Mannaert432032.38
Jan Verelst536833.30