Title
Detecting sweethearting in retail surveillance videos
Abstract
A significant portion of retail shrink is attributed to employees and occurs around the point of sale (POS). In this paper, we target a major type of retail fraud in surveillance videos, known as sweethearting (or fake scan), where a cashier intentionally fails to enter one or more items into the transaction in an attempt to get free merchandise for the customer. We first develop a motion-based algorithm to identify video segments as candidates for primitive events at the POS. We then apply spatio-temporal features to recognize true primitive events from the candidates and prune those falsely alarmed. In particular, we learn location-aware event models by Multiple-Instance Learning to address the location-sensitive issues that appear in our problem. Finally, we validate the entire transaction by combining primitive events according to temporal ordering constraints. We demonstrate the effectiveness of our approach on data captured from a real grocery store.
Year
DOI
Venue
2009
10.1109/ICASSP.2009.4959867
ICASSP
Keywords
Field
DocType
index terms— retail shrink,free merchandise,motion-based algorithm,true primitive event,retail surveillance video,location-aware event model,event recognition,major type,detecting sweethearting,primitive event,entire transaction,retail fraud,multiple-instance learning,location-sensitive issue,bagging,indexing terms,optimization problem,image segmentation,background subtraction,face detection,visualization,viterbi algorithm,transaction processing,computer vision,data mining,point of sale,false positive,data capture,merchandise,pattern recognition,hidden markov models
Data mining,Computer science,Image segmentation,Artificial intelligence,Face detection,Database transaction,Event recognition,Pattern recognition,Information retrieval,Visualization,Point of sale,Hidden Markov model,Product (business)
Conference
ISSN
Citations 
PageRank 
1520-6149
7
0.63
References 
Authors
9
7
Name
Order
Citations
PageRank
Quanfu Fan150432.69
Akira Yanagawa227823.69
Russell Bobbitt3303.04
Yun Zhai473532.59
Rick Kjeldsen5433108.43
Sharath Pankanti63542292.65
Arun Hampapur71106209.27