Paper Info
Title
Relationship bonding for a better knowledge transfer climate: An ERP implementation research
Abstract
While prior studies on ERP implementation have largely focused on the importance of best practices, the purpose of this paper is to examine the impact of the knowledge transfer climate and relationship bonding. The model categorizes the factors that influence the result of knowledge transfer during ERP implementation into three types: those implemented by the firm, those implemented by the consultant, and those related to the impact of the knowledge transfer climate. The bonding factors from the two former aspects facilitate the building of a better knowledge transfer climate. A total of 174 respondents are surveyed with results subjected to multivariate analysis. The significance of bonding factors is verified, and the role that the knowledge transfer climate plays in the knowledge transfer process and the impact on the transfer process are developed. This paper provides a broader, richer model of knowledge transfer networks to promote insight into successful ERP implementation. In practice, the key to effective knowledge transfer is the establishment of a positive knowledge transfer climate. To achieve a successful ERP implementation, practitioners should focus on developing a positive relationship with ERP implementation partners.
Year
DOI
Venue
2012
10.1016/j.dss.2011.09.007
Decision Support Systems
Keywords
Field
DocType
knowledge transfer climate,knowledge transfer process,knowledge transfer,relationship bonding,erp implementation research,erp implementation,effective knowledge transfer,bonding factor,successful erp implementation,positive knowledge transfer climate,better knowledge transfer climate,knowledge transfer network,partial least squares
Best practice,Computer science,Knowledge transfer,Implementation research,Knowledge management,Multivariate analysis
Journal
Volume
Issue
ISSN
52
2
0167-9236
Citations 
PageRank 
References 
17
0.60
44
Authors
4
Name
Order
Citations
PageRank
weihsi hung11018.60
Chin-Fu Ho2817.86
Jau-Jeng Jou3191.30
Kao-Hui Kung4171.28