Paper Info
Title
Lessons from applying usability engineering to fast-paced product development organizations
Abstract
This study discusses why usability engineering, which seems easy to contribute to more usable products, finds little support in fast-paced product development organizations. It discusses the ways in which the environment of a product development organization is quite different from that of a web or software company. Among the differences are faster-paced development, more rigorous process stages, lower number of iterations allowed, and higher cost for usability amendment. Thus many usability professionals cannot escape from the traps of simply fixing glitches instead of solving major problems, and working on product issues only in reaction to usability problems generated by other stakeholders. This study provides some innovative suggestions for usability professionals as effective alternatives to remaining stuck in the typical evaluation and refinement strategy of usability engineering.
Year
DOI
Venue
2007
10.1007/978-3-540-73287-7_42
HCI
Keywords
Field
DocType
product development organization,fast-paced product development organization,usability problem,faster-paced development,usable product,product issue,usability amendment,study discusses,usability professional,usability engineering,product development
Pluralistic walkthrough,Web usability,Computer science,Usability engineering,Usability,Usability goals,Usability lab,Human–computer interaction,Usability inspection,System usability scale
Conference
Volume
ISSN
Citations 
4559
0302-9743
1
PageRank 
References 
Authors
0.38
1
2
Name
Order
Citations
PageRank
Dong-Seok Lee161.00
Younghwan Pan2113.48