Title
Know-How Sharing Using a Knowledge Sharing System KIDS - A Knowledge Management Practice at a Research Laboratory
Abstract
We developed a knowledge and information on demand system, KIDS, which structures free-form text as knowledge to provide the user with knowledge fit for his natural language query. For a period of four years, we carried out knowledge sharing experiments using the system at a research center that includes around 1,000 researchers engaged in various fields such as computer science, display devices, advanced LSIs and mechanical systems. In the experiment we focused on sharing the knowledge processed by individuals; technical papers, patents and the like were excluded from the scope of the experiments because a document management system has already been implemented. An individual's knowledge includes a knack or tips useful in the performance of research. The result shows the feasibility of integrating organized domain knowledge and personal free-form know-how. We discuss key factors for success in knowledge sharing such as text structurization, building a knowledge sharing culture, knowledge quality maintenance.
Year
Venue
Keywords
2000
PAKM
natural language,document management system,domain knowledge,knowledge management,mechanical systems
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
2
5
Name
Order
Citations
PageRank
Yasuko Nakayama121.71
Kazuo Sumita212625.05
Kouichi Sasaki300.34
Toshihiko Manabe4908.90
Masaru Suzuki5182.58