Title
Social Networking Information Disclosure and Continuance Intention: A Disconnect
Abstract
This paper tests a privacy calculus model for Facebook users. The model posits that both the costs and benefits related to privacy will influence users' information disclosure and their usage continuance intention. In a sample of business college students, we find that the privacy calculus model is not well-supported. Instead, two factors (privacy concern and information sensitivity) that are costs to controlling access to personal information predict information disclosure. Technology trusting beliefs also predict information disclosure, but in the opposite direction as that proposed. We also find that while enjoyment and perceived usefulness predict Facebook usage continuance intention, information sensitivity and privacy concern do not. Thus, the predictors of continuance intention are completely different from the predictors of information disclosure. This means users display a clear disconnect between their reasons to disclose on Facebook and their reasons to continue to use Facebook.
Year
DOI
Venue
2011
10.1109/HICSS.2011.379
HICSS
Keywords
Field
DocType
continuance intention,usage continuance intention,information disclosure,social networking information disclosure,privacy concern,privacy calculus model,personal information,facebook usage continuance intention,information sensitivity,facebook user,model posit,social network,data privacy,costs and benefits,business,calculus,internet,social networking,it,privacy,sensitivity
Internet privacy,Continuance,Social network,Computer science,Cost–benefit analysis,Personally identifiable information,Information privacy,Privacy calculus,Information sensitivity,The Internet
Conference
Citations 
PageRank 
References 
13
0.51
25
Authors
3
Name
Order
Citations
PageRank
Harrison McKnight13094127.15
Nancy K. Lankton219515.73
John Tripp3130.51