Paper Info
Title
Understanding Changes in Consumer Payment Habits - Do Mobile Payments and Electronic Invoices Attract Consumers?
Abstract
Mobile payment services have, thus far, failed to entice consumers. An apparent conclusion is that these services have failed to meet consumers' payment needs. Deeper understanding of consumer adoption motivations is thus needed to be able to develop and launch mobile payment services successfully. Our paper seeks to find out if the generic technology adoption models are sufficient to explain factors consumers consider when they decide whether or not to adopt new payment services. In particular, we develop two models in the payment context. One of them models the determinants of the mobile payments services adoption while the other models the determinants of electronic invoicing adoption. Comparison of the model structures suggests that perceived ease of use seems to be the least common denominator for consumer adoption of these information technology based services while the context of technology adoption determines both the non-differentiating and the differentiating determinants of technology adoption.
Year
DOI
Venue
2007
10.1109/HICSS.2007.580
HICSS
Keywords
Field
DocType
new payment service,mobile payments,electronic invoicing adoption,technology adoption,generic technology adoption model,mobile payments services adoption,payment context,consumer adoption motivation,consumer payment habits,understanding changes,mobile payment service,payment need,consumer adoption,electronic invoices attract consumers,consumer behaviour,information technology,human factors,mobile payment,mobile computing
Mobile computing,Lowest common denominator,Mobile payment,Consumer behaviour,Information technology,Computer science,EFTS,Payment service provider,Payment,Marketing
Conference
ISBN
Citations 
PageRank 
0-7695-2755-8
11
0.62
References 
Authors
6
2
Name
Order
Citations
PageRank
Tomi Dahlberg126215.13
Anssi Oorni2614.49