Paper Info
Title
Intelligent agent framework for order entry and management
Abstract
This paper describes an agent system we have built to handle order entry and management issue in business computing and specialized in the telecommunication domain. Our system is implemented using only industry approved standards and it can both manage complex workflows as well as handle user context dependant service selection. Furthermore, it has the abstract goal representation mechanism, which in turn can detect and reflect to changes in its working environment, leading to more accurate capturing of user's requirements. We also detail a number of prototype applications that has been built using our technology and highlight how our approach addresses the business issues around each of these applications.
Year
DOI
Venue
2007
10.1145/1329125.1329456
AAMAS
Keywords
Field
DocType
abstract goal representation mechanism,management issue,intelligent agent framework,order entry,business issue,complex workflows,user context dependant service,prototype application,business computing,telecommunication domain,agent system,resource allocation,vehicle routing problem,context dependent,multi agent systems,intelligent agent,dynamic routing,semantic networks,ontology
Ontology,Vehicle routing problem,Intelligent agent,Software engineering,Computer science,Knowledge management,Semantic network,Multi-agent system,Resource allocation,Dependant,Workflow,Distributed computing
Conference
Citations 
PageRank 
References 
0
0.34
8
Authors
2
Name
Order
Citations
PageRank
Thuc Duong Nguyen11389.39
Simon G. Thompson211316.66