Paper Info
Title
An effectiveness measurement model for knowledge management
Abstract
The aim of this study is to develop a model for the measurement of the effectiveness of knowledge management in Taiwanese high-tech enterprises. Following a survey of the relevant literature on the subject, the study describes the construction of the model - including the opinions of specialists, scholars, and practitioners of knowledge management practice among Taiwan's high-tech firms, the use of focus groups, the application of analytic hierarchy process (AHP), and a questionnaire analysis of qualitative and quantitative methods. The study summarizes the experts' opinions, selects the measurement indicators, and calculates the weightings of dimensions and items. An empirical study is then conducted to test the validity and reliability of the model, and its suitability for improving the measurement of knowledge management effectiveness in high-tech firms.
Year
DOI
Venue
2009
10.1016/j.knosys.2009.02.007
Knowl.-Based Syst.
Keywords
Field
DocType
measurement,knowledge management,focus group,empirical study,effectiveness,taiwanese high-tech enterprise,quantitative method,high-tech firm,knowledge management effectiveness,measurement indicator,analytic hierarchy process,knowledge management practice,analytic hierarchy process (ahp),effectiveness measurement model
Validity,Computer science,Knowledge management,Analytic hierarchy process,Focus group,Empirical research,Management science
Journal
Volume
Issue
ISSN
22
5
Knowledge-Based Systems
Citations 
PageRank 
References 
23
1.10
2
Authors
1
Name
Order
Citations
PageRank
Yuanfeng Wen1687.99