Title
How can i help you': comparing engagement classification strategies for a robot bartender
Abstract
A robot agent existing in the physical world must be able to understand the social states of the human users it interacts with in order to respond appropriately. We compared two implemented methods for estimating the engagement state of customers for a robot bartender based on low-level sensor data: a rule-based version derived from the analysis of human behaviour in real bars, and a trained version using supervised learning on a labelled multimodal corpus. We first compared the two implementations using cross-validation on real sensor data and found that nearly all classifier types significantly outperformed the rule-based classifier. We also carried out feature selection to see which sensor features were the most informative for the classification task, and found that the position of the head and hands were relevant, but that the torso orientation was not. Finally, we performed a user study comparing the ability of the two classifiers to detect the intended user engagement of actual customers of the robot bartender; this study found that the trained classifier was faster at detecting initial intended user engagement, but that the rule-based classifier was more stable.
Year
DOI
Venue
2013
10.1145/2522848.2522879
ICMI
Keywords
DocType
Citations 
engagement state,trained classifier,robot bartender,rule-based classifier,human user,real sensor data,intended user engagement,initial intended user engagement,low-level sensor data,engagement classification strategy,classifier type,supervised learning
Conference
17
PageRank 
References 
Authors
0.77
23
3
Name
Order
Citations
PageRank
Mary Ellen Foster136436.47
Andre Gaschler21359.32
Manuel Giuliani323820.89