Title
Towards deeper co-understanding of software quality
Abstract
The major problem in understanding quality concepts has been explained by the characteristic that people see it quite differently from different perspectives. In the present paper we borrow this explanation for our starting point and broaden the consideration of software quality from the implementation-oriented in the individual and organization-oriented directions. Our main hypothesis is that these ‘soft’ aspects give us a deeper co-understanding of software quality. We proceed with three hermeneutic cycles such that after an introduction to five perspectives we analyse them through Kolb's experiential learning theory and finally deepen the analysis through the team and organization-oriented theory of Nonaka and Takeuchi.
Year
DOI
Venue
1998
10.1016/S0950-5849(97)00060-8
Information and Software Technology
Keywords
Field
DocType
Software quality,Perspectives on quality,Experiential learning theory,Organization-oriented theory
Experiential learning,Computer science,Knowledge management,Software quality,Management science
Journal
Volume
Issue
ISSN
39
14-15
0950-5849
Citations 
PageRank 
References 
6
0.72
6
Authors
2
Name
Order
Citations
PageRank
Ilkka Tervonen1478.13
Pentti Kerola22418.54