Name
Title | ||
|---|---|---|
User satisfaction and e-learning systems: Towards a multi-criteria evaluation methodology. |
Abstract | ||
|---|---|---|
E-learning systems permeate the modern informative approaches of education. As their number is growing up, a new demand arises.
That demand is about evaluating those systems in order not to separate the “good” ones from the “bad” ones but to comprehend
the factors that lead to an effective and useful e-learning system. This paper proposes a multi-criteria model that uses linear
programming to measure a satisfaction index and to compute criteria weights. To evaluate the e-learning system, we use a set
of fifteen sub-criteria that corresponds to three main criteria. In addition, there is a crest-question that counts the overall
satisfaction. In this study, we focused on the multi-criteria methodology, but we also included our thoughts and ambitions
on an expanding implementation through an e-learning system. |
Year | DOI | Venue |
|---|---|---|
2003 | 10.1007/BF02936404 | Operational Research |
Keywords | Field | DocType |
linear program | Mathematical optimization,Economics,E learning,Operations research,Linear programming,Computer user satisfaction,Management science | Journal |
Volume | Issue | ISSN |
3 | 3 | 1866-1505 |
Citations | PageRank | References |
3 | 0.46 | 7 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Nikolaos F. Matsatsinis | 1 | 260 | 27.74 |
| Evangelos Grigoroudis | 2 | 239 | 34.53 |
| Pavlos Delias | 3 | 72 | 12.00 |