Paper Info
Title
Offshore Insourcing: A Case Study on Software Quality Alignment
Abstract
Background: Software quality issues are commonly reported when off shoring software development. Value-based software engineering addresses this by ensuring key stakeholders have a common understanding of quality. Aim: This work seeks to understand the levels of alignment between key stakeholders on aspects of software quality for two products developed as part of an offshore in sourcing arrangement. The study further aims to explain the levels of alignment identified. Method: Representatives of key stakeholder groups for both products ranked aspects of software quality. The results were discussed with the groups to gain a deeper understanding. Results: Low levels of alignment were found between the groups studied. This is associated with insufficiently defined quality requirements, a culture that does not question management and conflicting temporal reflections on the product's quality. Conclusion: The work emphasizes the need for greater support to align success-critical stakeholder groups in their understanding of quality when off shoring software development.
Year
DOI
Venue
2011
10.1109/ICGSE.2011.13
ICGSE
Keywords
Field
DocType
common understanding,offshore insourcing,key stakeholders,software development,case study,deeper understanding,software quality alignment,success-critical stakeholder group,software quality issue,key stakeholder group,value-based software engineering,quality requirement,software quality,software engineering,outsourcing
Insourcing,Systems engineering,Quality policy,Stakeholder,Outsourcing,Knowledge management,Software quality control,Software,Engineering,Software quality,Software development
Conference
Citations 
PageRank 
References 
5
0.45
19
Authors
4
Name
Order
Citations
PageRank
Sebastian Barney11378.05
Claes Wohlin23475208.03
Panagiota Chatzipetrou3467.54
Lefteris Angelis4129682.51