Title
Content information desired by Chinese users for effective use of information appliances
Abstract
Many studies have been conducted to determine how to present information on mobile phones in such a way as to enhance usability, but those studies have not considered what information users need for effective decision making. To investigate what users want from mobile phones, we carried out a content preparation study. A questionnaire was constructed based on prior results from website content research, traditional usability studies on consumer electronics, and extensive study on various types of mobile phones; it was completed by 375 Chinese industrial participants. The statistical results revealed nine major factors of mobile phone content: information relating to input/search, functions, operation, multimedia functions, stored files, phone calls, help/service, accessory functions, and messages. Also, users of different ages and genders evidenced different requirements for mobile phone content, especially concerning accessory and multimedia functions. This study suggests guidelines for mobile phone designers targeted at the Chinese market and provides a base for content study of other information appliances.
Year
DOI
Venue
2010
10.1016/j.chb.2010.06.017
Computers in Human Behavior
Keywords
Field
DocType
Content preparation,Mobile phone,Survey,Factor analysis,Information appliance
Mobile search,World Wide Web,Usability,Psychology,GSM services,Phone,Mobile phone,Mobile Web,Multimedia,Information appliance
Journal
Volume
Issue
ISSN
26
6
Computers in Human Behavior
Citations 
PageRank 
References 
1
0.35
8
Authors
3
Name
Order
Citations
PageRank
Yinni Guo1223.46
Gavriel Salvendy22045432.66
Robert W. Proctor326031.76