Name
Abstract | ||
|---|---|---|
The software market has been inundated with Windows-based application programs claiming increased usability and convenience. Although this trend is indeed prolific, it has resulted in two important implications: (a) an increase in the need to select employees with high levels of Windows-based computer expertise or to identify current employees who require enhanced training, and (b) an increase in the need to measure user expertise to support human-computer interaction research. Despite these increasing demands, questionnaires used to determine general computer experience are scarce. Furthermore, questionnaires regarding computer experience in a Windows environment are seemingly nonexistent. A reliable means of measuring experience in a Windows environment could substantially facilitate both human-computer interaction research and training. This article describes the procedures used to develop and test the reliability of the Windows Computer Experience Questionnaire (WCEQ). A test-retest correlation revealed that the WCEQ is a reliable measure of computer experience. Furthermore, a subsequent factor analysis revealed that the WCEQ is composed of four main factors: general Windows experience, advanced Windows experience, formal instruction, and reliance on help functions. |
Year | DOI | Venue |
|---|---|---|
1997 | 10.1207/s15327590ijhc0903_1 | INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION |
DocType | Volume | Issue |
Journal | 9 | 3 |
ISSN | Citations | PageRank |
1044-7318 | 1 | 0.49 |
References | Authors | |
1 | 3 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Laura A. Miller | 1 | 13 | 3.22 |
| Kay M. Stanney | 2 | 856 | 72.84 |
| William Wooten | 3 | 1 | 0.49 |