Title
An Investigation of Knowledge Management within a University IT Group
Abstract
In today's competitive global economy characterized by shorter product life cycles, increased employee turnover, and ubiquitous information technologies, an organization's ability to manage knowledge may be the only remaining source of competitive advantage Drucker, 1995; 1999. Even though a number of researchers have outlined the importance of adopting knowledge management KM practices and many organizations have given lip service to the term, there is still some ambiguity concerning what KM actually is and little attention has been paid to factors that enable effective KM to occur. This research uses technical and human-centric approaches combined with Holsapple and Joshi's 1998 Kentucky Initiative to investigate KM within a small information technology group. Based on the findings of our case study, we propose some factors that seem to enable effective KM and a modification to Holsapple and Joshi's architecture of a KM episode.
Year
DOI
Venue
2002
10.4018/irmj.2002010102
IRMJ
Keywords
DocType
Volume
increased employee turnover,ubiquitous information technology,competitive global economy,km episode,kentucky initiative,university it group,knowledge management,competitive advantage,effective km,knowledge management km practice,case study,small information technology group,organizational culture,organizational learning
Journal
15
Issue
Citations 
PageRank 
1
4
0.66
References 
Authors
6
4
Name
Order
Citations
PageRank
Hope Koch117317.05
David Paradice2382.69
Bonsug Chae340.66
Yi Guo4558.79