Title
Towards trust and reputation for e-commerce in collectivist rural Africa.
Abstract
Individualistic cultures that prevail in predominantly developed economies thrive on ecommerce environments where consumer trust is facilitated through trust mechanisms such as institutional guarantees, laws and policies, information security mechanisms, and social controls. These trust mechanisms are based on individualist cultural norms of behaviour and values, and are not always relevant to collectivist cultures found in predominantly developing economies such as Africa or South America. The influence of individualist and collectivist culture on consumer trust is discussed in the context of e-commerce. The research aims at providing trust properties that can facilitate consumer trust, required for the success of ecommerce, to rural African environments.
Year
Venue
Field
2012
HAISA
Social control,Political economy,Public relations,Norm (social),Information security,Individualistic culture,Individualism,E-commerce,Collectivism,Reputation,Business
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
3
3
Name
Order
Citations
PageRank
Donovan Isherwood120.80
Marijke Coetzee23514.10
Jan H. P. Eloff3733117.29