Name
Abstract | ||
|---|---|---|
Today, telecoms operators have to prove their innovation capacity. They address corporate customers which are involved in collaborative value networks. They implement a process of new services research in order to create adapted solutions. This process is linked to a collaborative and complex practice between diverse innovators. However there is no structured method to leverage this community's knowledge. Based on the SSME1 discussions, we suggest enriching the telecoms innovation approaches by the representation and the simulation of "services systems". This paper also proposes the development of a collaborative tool to support this suggestion and the innovators' practices. Our approach is currently tested on a specific telecom service in the e-health domain which presents an interesting business ecosystem. |
Year | DOI | Venue |
|---|---|---|
2009 | 10.1007/978-3-642-04568-4_58 | IFIP Advances in Information and Communication Technology |
Keywords | Field | DocType |
SSME,Service System,Innovation,Knowledge | Business ecosystem,Leverage (finance),Telecommunications,Computer science,Service system,Knowledge management,Value network | Conference |
Volume | ISSN | Citations |
307 | 1868-4238 | 2 |
PageRank | References | Authors |
0.43 | 5 | 2 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Florie Bugeaud | 1 | 4 | 2.86 |
| Eddie Soulier | 2 | 13 | 6.15 |