Paper Info
Title
Towards Business Quality Of Service In Virtual Organisations Through Service Level Agreements And Ebxml
Abstract
As e-business becomes a common practice of conducting business activities, the importance of quality increases significantly. This paper explores ways of how e-business quality can be established, monitored, reported and managed. The paper presents a review of the literature referring to the related work on business-level quality of service (QoS) and that on infrastructure QoS. As well as the more theoretical underpinnings introduced in the academic literature, the development activities in progress regarding QoS of Web Services are also discussed. The notion of Request Based Virtual Organisation (RBVO) is then introduced-a value network, which is dynamically formed upon demand to meet identified market needs. From a practical research perspective, the work within the framework of the EU-sponsored LAURA project is presented. The key goal of the LAURA project is to facilitate interregional zones of adaptive electronic commerce using the potential of the ebXML architecture as the chosen underlying technology.
Year
Venue
Keywords
2003
CONCURRENT ENGINEERING: ENHANCED INTEROPERABLE SYSTEMS
quality of service,ebxml
Field
DocType
Citations 
Service design,Service level objective,Service guarantee,Service provider,Service product management,ebXML,Web service,Service delivery framework,Business,Process management
Conference
2
PageRank 
References 
Authors
0.47
5
2
Name
Order
Citations
PageRank
Adomas Svirskas1366.46
Bob Roberts2236.06