Paper Info
Title
On the Cognitive Effectiveness of Routing Symbols in Process Modeling Languages
Abstract
Process models provide visual support for analyzing and improving complex organizational processes. In this paper, we discuss differences of process modeling languages using cognitive effectiveness considerations, to make statements about the ease of use and quality of user experience. Aspects of cognitive effectiveness are of importance for learning a modeling language, creating models, and understanding models. We identify the criteria representational clarity, perceptual discriminability, perceptual immediacy, visual expressiveness, and graphic parsimony to compare and assess the cognitive effectiveness of different modeling languages. We apply these criteria in an analysis of the routing elements of UML Activity Diagrams, YAWL, BPMN, and EPCs, to uncover their relative strengths and weaknesses from a quality of user experience perspective. We draw conclusions that are relevant to the usability of these languages in business process modeling projects.
Year
DOI
Venue
2010
10.1007/978-3-642-12814-1_20
Lecture Notes in Computer Science
Keywords
Field
DocType
Process modeling,cognitive analysis,UML,YAWL,BPMN,EPCs
User experience design,Computer science,Process modeling,Usability,Knowledge management,Modeling language,Activity diagram,Business process modeling,Immediacy,Business Process Model and Notation
Conference
Volume
ISSN
Citations 
47
1865-1348
6
PageRank 
References 
Authors
0.45
15
4
Name
Order
Citations
PageRank
Kathrin Figl115717.56
Jan Mendling24250245.37
Mark Strembeck387457.86
Jan Recker463636.08