Title
Automation, interaction, complexity, and failure: A case study
Abstract
Although proponents of advanced information technology argue that automation can improve the reliability of health care delivery, the results of introducing new technology into complex systems are mixed. The complexity of the health care workplace creates vulnerabilities and problems for system designers. In particular, some forms of failure emerge from the interactions of independently designed and implemented components. We present a case study of such an emergent, unforeseen failure and use it to illustrate some of the problems facing designers of applications in health care.
Year
DOI
Venue
2006
10.1016/j.ress.2006.01.009
Reliability Engineering & System Safety
Keywords
DocType
Volume
Health care,Accidents,Emergent properties,Interactive complexity
Journal
91
Issue
ISSN
Citations 
12
0951-8320
14
PageRank 
References 
Authors
1.41
2
3
Name
Order
Citations
PageRank
Robert L. Wears111710.94
Richard I. Cook219037.51
Shawna J. Perry3463.93