Title
Domain-Oriented Interface Metaphors: Designing Web Interfaces for Effective Customer Interaction
Abstract
Although interface metaphors are used extensively in user interface design, there is an increasing need to identify and develop more effective metaphors. This need arises from the fact that information technology is being utilized by a wide variety of users (e.g., customers) who interact in a number of different domains (e.g., electronic commerce arena). The literature for this study includes metaphor theory, metaphorical design, interface metaphor usability, and mental model theory. This experimental study consisted of two factors: mode of interface and mental model type. Three types of information retention were measured: texturally explicit, graphically explicit, and graphically implicit. The results from the study indicate that a significant difference exists between the two interface types while mental model type did not stimulate a significant difference. Lastly, theoretical contributions and pragmatic implications are discussed.
Year
DOI
Venue
2000
10.1109/HICSS.2000.926868
HICSS
Keywords
Field
DocType
significant difference,interface metaphor usability,mental model theory,effective metaphor,increasing need,designing web interfaces,domain-oriented interface metaphors,user interface design,experimental study,effective customer,mental model type,interface type,interface metaphor,information technology,electronic commerce,human factors,user interfaces,web interface
Interactivity,World Wide Web,Computer science,Natural language user interface,Human–computer interaction,User interface design,User interface,Natural user interface,Multiple document interface,Human action cycle,Interface metaphor
Conference
ISBN
Citations 
PageRank 
0-7695-0493-0
6
0.44
References 
Authors
9
2
Name
Order
Citations
PageRank
John D. Wells171031.38
William L. Fuerst283561.28