Title
Emotional balances in experimental consumer choices.
Abstract
This paper presents an experiment, which builds a bridge over the gap between neuroscience and the analysis of economic behaviour. We apply the mathematical theory of Pavlovian conditioning, known as Recurrent Associative Gated Dipole (READ), to analyse consumer choices in a computer-based experiment. Supplier reputations, consumer satisfaction, and customer reactions are operationally defined and, together with prices, related to READ’s neural dynamics. We recorded our participants’ decisions with their timing, and then mapped those decisions on a sequence of events generated by the READ model. To achieve this, all constants in the differential equations were determined using simulated annealing with data from 129 people. READ predicted correctly 96% of all consumer choices in a calibration sample (n=1290), and 87% in a test sample (n=903), thus outperforming logit models. The rank correlations between self-assessed and dipole-generated consumer satisfactions were 89% in the calibration sample and 78% in the test sample, surpassing by a wide margin the best linear regression model.
Year
DOI
Venue
2008
10.1016/j.neunet.2008.08.006
Neural Networks
Keywords
Field
DocType
Consumer behaviour,Decision making,Gated dipole,READ,Satisfaction treadmill
Econometrics,Simulated annealing,Logit,Associative property,Consumer behaviour,Computer science,Simulation,Consumer choice,Mathematical theory,Hedonic treadmill,Linear regression
Journal
Volume
Issue
ISSN
21
9
0893-6080
Citations 
PageRank 
References 
1
0.37
1
Authors
4
Name
Order
Citations
PageRank
George Mengov111.05
Henrik Egbert210.37
Stefan Pulov310.71
Kalin Georgiev410.71