Paper Info
Title
E-Government: A Comparative Study of the G2C Online Services Progress Using Multi-Criteria Analysis
Abstract
Governments across the European Union EU face the challenge of responding to public demand for more responsive, efficient and effective services. E-Government based on the principle of providing services via internet to citizens and companies. The rapid growth of electronic government gave the EU the ability to correspond more effectively to the needs of citizens and provide more valuable services. In this paper the authors analyze the web based services that have been developed by EU member states. A comparative measurement of the progress of online services delivery is presented using a Multi-criteria INteractive Ordinal Regression Analysis MINORA system. The paper demonstrates the importance of Multicriteria Analysis and the use of reliable methods that allowed the development of a function of total utility dynamically modified depending on the evolution of e-government services.
Year
DOI
Venue
2010
10.4018/jdsst.2010100101
IJDSST
Keywords
Field
DocType
multi-criteria analysis,g2c online services progress,e-government service,online services delivery,european union eu,analysis minora system,effective service,electronic government,comparative study,multi-criteria interactive ordinal regression,eu member state,comparative measurement,multicriteria analysis,service delivery,ordinal regression
Services computing,Data mining,E-Government,Computer science,Multicriteria analysis,Ordinal regression,Government,The Internet,European union
Journal
Volume
Issue
ISSN
2
4
1941-6296
Citations 
PageRank 
References 
1
0.35
0
Authors
3
Name
Order
Citations
PageRank
Denis Yannacopoulos1376.71
Panagiotis Manolitzas2151.53
Athanasios Spyridakos37314.60