Abstract | ||
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This article discusses the approach of two national governments to the use of the World Wide Web (WWW) as a means for providing information and other resources to the public. Each country has a view of information management and information delivery through the WWW. The United States links the actions of agencies to a strategic planning process involving the use of performance indicators, whereas New Zealand has a lesser commitment to information dissemination. Performance indicators reflecting a customer's perspective could apply to U.S. government WWW sites, thereby improving the public's right-to-know, open government, and public access. The article identifies future directions for research and evaluation, and illustrates that government information for both countries need not appear in textual form. |
Year | DOI | Venue |
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1998 | 10.1016/S0740-624X(98)90034-X | Government Information Quarterly |
Keywords | Field | DocType |
strategic planning,world wide web,performance indicator,information management | Public access,Public administration,Performance indicator,Information management,Economics,World Wide Web,Public relations,Open government,Information delivery,Information Dissemination,Strategic planning,Government | Journal |
Volume | Issue | ISSN |
15 | 4 | 0740-624X |
Citations | PageRank | References |
6 | 3.36 | 2 |
Authors | ||
1 |
Name | Order | Citations | PageRank |
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Peter Hernon | 1 | 15 | 7.46 |