Paper Info
Title
Quality of postimplementation review for enterprise resource planning systems
Abstract
This paper examines the process of system review during the postimplementation stage of an enterprise resource planning (ERP) system, or postimplementation review (PIR), and identifies factors that contribute to high-quality PIRs. The present study utilizes an exploratory, qualitative research approach in examining the concept of PIR and its potential importance in successful ERP system implementations. A case study methodology was employed that allowed detailed examination of significant events after the implementation of ERP systems in two different organizations. Insights from the case studies were subsequently used to conceptually define the construct of PIR quality, distinguish the construct from antecedent conditions during the implementation process and from potential outcomes, and propose a research model that could be useful in future empirical investigations. Past research efforts that addressed the extent to which organizations realize expected benefits from ERP system implementations could use this construct to reexamine performance relationships and more completely interpret their results (or lack of results) according to the extent to which organizations engage in high-quality PIRs. This study, therefore, presents contributions for both the practice and research on ERP system implementation effectiveness.
Year
DOI
Venue
2004
10.1016/j.accinf.2004.02.002
International Journal of Accounting Information Systems
Keywords
Field
DocType
Enterprise resource planning systems,Postimplementation review,ERP system effectiveness
Enterprise resource planning,Computer science,Knowledge management,Implementation,Qualitative research,Management science
Journal
Volume
Issue
ISSN
5
1
1467-0895
Citations 
PageRank 
References 
41
1.31
13
Authors
1
Name
Order
Citations
PageRank
Andreas I. Nicolaou139114.97