Title
Human-Software Agent Negotiations: An Experimental Study.
Abstract
Negotiation is a powerful mechanism for facilitating effective economic exchanges. Electronic negotiations allow participants to negotiate online and use analytical support tools in making their decisions. Software agents offer the possibility of automating negotiation process using these tools. This paper aims at investigating the prospects of agent-to-human negotiations in B2C contexts using experiments with human subjects. Various types of agents have been configured and paired up with human counterparts for negotiating product sale. The paper discusses the results obtained both in terms of objective, as well as subjective measures.
Year
DOI
Venue
2011
10.1007/978-3-642-29873-8_33
Lecture Notes in Business Information Processing
Keywords
Field
DocType
Electronic negotiations,Software agents,Automated negotiations,Experiments
Computer science,Software agent,Negotiation,Process management
Conference
Volume
ISSN
Citations 
108
1865-1348
2
PageRank 
References 
Authors
0.36
13
3
Name
Order
Citations
PageRank
Rustam M. Vahidov124521.40
Gregory E. Kersten253068.60
Raafat George Saadé312511.66