Title
Studying decision processes via a knowledge management lens: The Columbia space shuttle case
Abstract
While the role of knowledge management (KM) for decision support is well acknowledged, there is a gap between existing KM theory and actual KM practice in real-life decision-making. This paper aims to illustrate this gap by studying the report of the Columbia Accident Investigation Board, focusing on diagnosed pre-explosion problems in decision-making processes, and prescribed post-explosion recommendations. The paper's research contribution is two-fold: 1) consolidating two KM frameworks to one research tool, to serve as lens for studying decision-making processes and 2) providing convincing evidence regarding the role of the KM perspective in organizational decision-making processes.
Year
DOI
Venue
2010
10.1016/j.dss.2009.11.006
Decision Support Systems
Keywords
Field
DocType
organizational decision-making process,km perspective,learning organization,real-life decision-making,columbia space shuttle case,research tool,knowledge management (km),columbia accident investigation board,actual km practice,decision-making process,research contribution,studying decision process,km theory,columbia shuttle,decision-making,knowledge management lens,km framework,decision support,knowledge management,decision making process
Learning organization,Computer science,Space Shuttle,Decision support system,Knowledge management,Knowledge engineering,Decision process
Journal
Volume
Issue
ISSN
48
4
Decision Support Systems
Citations 
PageRank 
References 
0
0.34
16
Authors
3
Name
Order
Citations
PageRank
Meira Levy13811.69
Nava Pliskin239951.92
Gilad Ravid350646.43