Title | ||
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Models for Understanding the Dynamics of Organizational Knowledge in Consulting Firms |
Abstract | ||
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Some consulting firms are implementing processes and technologies that transform individual experience into organizational knowledge, preserve it, and make it available to their employees. Advocates of knowledge management believe that these practices accelerate collective learning, improve competitiveness, and facilitate response to market changes. This paper uses a systems approach to understand knowledge management practices in the context of one prominent consulting firm. It incorporates a number of influences that affect the firm and its ability to sustain knowledge, including staff departures, market shifts, and technological innovation. For example, staff departures diminish the store of knowledge in the firm, and market shifts and technological innovations make old knowledge obsolete. Knowledge managers must understand the dynamics imparted by these influences to ensure the future of the firm. |
Year | DOI | Venue |
---|---|---|
2001 | 10.1109/HICSS.2001.926300 | Maui, HI, USA |
Keywords | Field | DocType |
prominent consulting firm,market shift,consulting firms,consulting firm,knowledge manager,knowledge management,knowledge management practice,old knowledge,staff departure,organizational knowledge,technological innovation,management information systems,systems thinking,it consulting,dynamic modeling,system dynamics,knowledge engineering | Domain knowledge,Personal knowledge management,Computer science,Knowledge transfer,Knowledge economy,Knowledge management,Knowledge value chain,Organizational learning,Knowledge engineering,Information technology consulting,Management science | Conference |
ISBN | Citations | PageRank |
0-7695-0981-9 | 3 | 0.45 |
References | Authors | |
1 | 2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Rich, E. | 1 | 3 | 0.45 |
Duchessi, P. | 2 | 3 | 0.45 |