Name
Title | ||
|---|---|---|
Determinants of use and non-use of a web-based communication system in cerebral palsy care: evaluating the association between professionals' system use and their a priori expectancies and background. |
Abstract | ||
|---|---|---|
Background Previously we described parents' and professionals' experiences with a web-based communication system in a 6-month pilot in
three Dutch cerebral palsy care settings. We found that half of the participating professionals had not used the system, and
of those who had used the system one third had used it only once. The present study aimed to evaluate whether professionals'
system use was associated with their a priori expectancies and background.
Methods Professionals who had not used the system (n = 54) were compared with professionals who had used the system more than once
(n = 46) on the basis of their questionnaire responses before the pilot, their affiliation and the number of patients which
they represented in the study. The questionnaire items comprised professionals' expectancies regarding the system's performance
and ease of use, as well as the expected time availability and integration into daily care practice.
Results Overall, users had higher a priori expectancies than non-users. System use was associated with expected ease of use (p = .046) and time availability (p = .005):
50% of the users (vs. 31% of the non-users) expected that the system would be easy to use and 93% of the users (vs. 72% of
the non-users) expected that they would be able to reserve a time slot each week for responding to submitted questions. With
respect to professionals' affiliation, system use was associated with professionals' institution (p = .003) and discipline
(p = .001), with more (para-) medical professionals among users (93% vs. 63% among non-users), and more education professionals
among non-users (37% vs. 7% among users). In addition, users represented more patients (mean 2, range 1-8) than non-users
(mean 1.1, range 1-2) (p = .000).
Conclusions Professionals' system use was associated with expected ease of use and time availability, professionals' affiliation and the
number of represented patients, while no association was found with expected performance of the system. To achieve higher
adoption rates in the future, it is important to further develop the technology by optimizing the system's ease of use and
interoperability and including advanced consultation options. In addition, better identified end users should be more extensively
informed about the system's possibilities through tailored education. |
Year | DOI | Venue |
|---|---|---|
2011 | 10.1186/1472-6947-11-43 | BMC Medical Informatics and Decision Making |
Keywords | Field | DocType |
health informatics,ease of use,questionnaires,teaching,internet,communication system,communication | Interpersonal communication,End user,Interoperability,Usability,Knowledge management,Cerebral palsy,Web application,Health informatics,Medicine,The Internet | Journal |
Volume | Issue | ISSN |
11 | 1 | 1472-6947 |
Citations | PageRank | References |
0 | 0.34 | 2 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Jitske Gulmans | 1 | 0 | 0.34 |
| Miriam M. R. Vollenbroek-Hutten | 2 | 15 | 10.29 |
| Lisette van Gemert-Pijnen | 3 | 33 | 11.03 |
| Wim H. van Harten | 4 | 39 | 3.70 |