Paper Info
Title
Acceptance and cognitive load in a clinical setting of a novel device allowing natural real-time data acquisition.
Abstract
This paper reports the findings of an evaluation study in the field of human-computer interaction about the use of a new data acquisition device, the digital pen. It focuses on specific aspects of the interaction between the users and the technology: the cognitive burden induced by the design of the tool in real conditions of use and its impact on user acceptance.Human cognition is embedded in a complex sociocultural world. Therefore, we opted for ethnographically informed investigations reinforced by a satisfaction survey. The work context chosen for these investigations was the emergency room triage process.The technology meets a high acceptance (median 3 on a [-5,5] scale) shaded by unexpected additional cognitive burdens. These burdens originate in several technological and ergonomic flaws that have been discovered during the observations. These results have been used to improve the technology.We demonstrate the importance of this kind of field study to uncover unexpected possible sources of failure of acceptance of a new technology. Such kind of study should be held prior to the introduction of a new technology to lower the common failure rate encountered in the field of medical informatics.
Year
DOI
Venue
2007
10.1016/j.ijmedinf.2006.11.001
International Journal of Medical Informatics
Keywords
Field
DocType
User–computer interface,Attitude to computers,Cognition,Hospital information systems
Computer science,Data acquisition,Human factors and ergonomics,Real time data acquisition,Failure rate,Human–computer interaction,Triage,Health informatics,Cognitive load,Cognition
Journal
Volume
Issue
ISSN
76
11
1386-5056
Citations 
PageRank 
References 
1
0.36
8
Authors
4
Name
Order
Citations
PageRank
Christelle Despont-Gros1304.62
Olivier T Rutschmann221.05
Antoine Geissbuhler381549.75
Christian Lovis434955.53