Title
Coming to the wrong decision quickly: why awareness tools must be matched with appropriate tasks
Abstract
This paper presents an awareness tool designed to help distributed, asynchronous groups solve problems quickly. Using a lab study, it was found that groups that used the awareness tool tended to converge and agree upon a solution more quickly. However, it was also found that individuals who did not use the awareness tool got closer to the correct solution. Implications for the design of awareness tools are discussed, with particular attention paid to the importance of matching the features of an awareness tool with a workgroup's tasks and goals.
Year
DOI
Venue
2000
10.1145/332040.332463
CHI
Keywords
Field
DocType
wrong decision,asynchronous group,awareness tool,lab study,appropriate task,correct solution,particular attention,computer mediated communication
Asynchronous communication,Workgroup,Computer science,Human–computer interaction,Computer-mediated communication,Multimedia
Conference
ISBN
Citations 
PageRank 
1-58113-216-6
20
1.45
References 
Authors
10
6
Name
Order
Citations
PageRank
J. Alberto Espinosa11859.30
Jonathan J. Cadiz257870.75
Luis Rico-Gutierrez3201.45
Robert Kraut469031324.48
William Scherlis5246160.57
Glenn Lautenbacher6201.45