Abstract | ||
---|---|---|
The Association of Research Libraries is developing the DigiQUAL™ protocol to assess the service quality provided by digital libraries (DLs). In 2005, statements about DL service quality were put through a two-step validation process with DL developers and then with users in an online survey.. |
Year | DOI | Venue |
---|---|---|
2006 | 10.1145/1141753.1141864 | JCDL |
Keywords | DocType | Volume |
digital library,service quality,dl developer,two-step validation process,online survey,dl service quality,research libraries,evaluation | Conference | 3 |
Issue | ISBN | Citations |
2 | 1-59593-354-9 | 1 |
PageRank | References | Authors |
0.36 | 2 | 2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Martha Kyrillidou | 1 | 23 | 2.79 |
Sarah Giersch | 2 | 68 | 10.92 |