Title
Pilot testing the DigiQUAL™ protocol: lessons learned
Abstract
The Association of Research Libraries is developing the DigiQUAL™ protocol to assess the service quality provided by digital libraries (DLs). In 2005, statements about DL service quality were put through a two-step validation process with DL developers and then with users in an online survey..
Year
DOI
Venue
2006
10.1145/1141753.1141864
JCDL
Keywords
DocType
Volume
digital library,service quality,dl developer,two-step validation process,online survey,dl service quality,research libraries,evaluation
Conference
3
Issue
ISBN
Citations 
2
1-59593-354-9
1
PageRank 
References 
Authors
0.36
2
2
Name
Order
Citations
PageRank
Martha Kyrillidou1232.79
Sarah Giersch26810.92