Name
Abstract | ||
|---|---|---|
This paper deals with these issues and reveals specific matters that are substantial for the transformation towards true e-government from today's digital representation of legacy processes. These issues have already been coped with in organizations that have transformed from a service based to a customer based model, due to regulatory changes. First is the use of KM in order to manage individual service users rather than operations. The second area is issue management, a technique that governmental organizations utilize in order to cope with public security matters. |
Year | DOI | Venue |
|---|---|---|
2003 | 10.1007/3-540-44836-5_28 | KMGov |
Keywords | Field | DocType |
public security matter,internal operation,paper deal,governmental organization,digital representation,true e-government,specific matter,regulatory change,legacy process,issue management,individual service user,km platform | Issue management,Computer science,Model-based reasoning,Knowledge management,Knowledge engineering,Public security | Conference |
Volume | ISSN | ISBN |
2645 | 0302-9743 | 3-540-40145-8 |
Citations | PageRank | References |
0 | 0.34 | 1 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| George Asimakopoulos | 1 | 1 | 1.39 |
| Vlasis Metaxas | 2 | 0 | 0.34 |
| Kostas Papadopoulos | 3 | 16 | 1.70 |
| Elpida Metaxa | 4 | 0 | 0.34 |