Title
Attention-shaping tools, expertise, and perceived control in IT project risk assessment
Abstract
This study investigates the use of attention-shaping tools and their interactions with expertise and perceptions of control on individual decision-making about risks in IT projects. The paper uses data collected from 118 IT project experts and 140 novices through a role-playing experiment to provide several novel insights into how these three factors independently and collectively influence perception of risks and subsequent project continuation decisions. First, attention-shaping tools have a significant effect on both risk perception and decision-making. However, among individuals with low expertise, risk shaping tools exhibit a significant but dual-sided effect on risk perception. They help identify risks captured by the attention-shaping tool but simultaneously introduce blind spots in their risk awareness. Second, while individuals with greater expertise perceive significantly higher levels of risks relative to those with lower expertise, the level of expertise had generally no influence on decision-making. Third, we found that perceived control is a powerful factor influencing both risk perception and decision-making. Implications for research and practice are discussed along with potential avenues for future research.
Year
DOI
Venue
2007
10.1016/j.dss.2006.10.002
Decision Support Systems
Keywords
Field
DocType
perceived control,low expertise,attention-shaping tool,individual decision-making,it project expert,risk awareness,risk perception,lower expertise,project management,attention-shaping tools,software expertise,it project,dual-sided effect,greater expertise,decision-making,it project risk assessment,power factor,data collection,risk assessment,side effect
Project risk management,Computer science,Risk analysis (business),Decision support system,Risk assessment,Knowledge management,Risk perception,Risk management,Perception,Project management
Journal
Volume
Issue
ISSN
43
1
Decision Support Systems
Citations 
PageRank 
References 
18
0.85
28
Authors
5
Name
Order
Citations
PageRank
Stephen Du1262.10
Mark Keil264924.76
Lars Mathiassen31477123.85
Yide Shen4253.66
Amrit Tiwana5156482.28