Abstract | ||
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In this demonstration, we bring the online selling process closer to the customer experience in a retailing store. For this purpose, we demonstrate a virtual selling agent that is proactive and adaptive. Our proactive dialogical agent initiates the dialogue and drives the inquiring process for collecting information in order to make relevant proposals. Moreover, we will see that our virtual seller is adaptive since she is able to adjust her behaviour according to the buyer profile. |
Year | Venue | Field |
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2012 | ADVANCES ON PRACTICAL APPLICATIONS OF AGENTS AND MULTI-AGENT SYSTEMS | Marketing strategy,Simulation,Computer science,Agent architecture,Customer experience,Dialogical self,Process management |
DocType | Volume | ISSN |
Conference | 155 | 1867-5662 |
Citations | PageRank | References |
1 | 0.40 | 1 |
Authors | ||
3 |
Name | Order | Citations | PageRank |
---|---|---|---|
Fabien Delecroix | 1 | 12 | 3.45 |
Maxime Morge | 2 | 119 | 20.49 |
Jean-christophe Routier | 3 | 61 | 14.20 |