Name
Abstract | ||
|---|---|---|
Online virtual worlds are attracting businesses that intend to offer new enterprise class services. Often, these services in virtual worlds are closely linked with the real enterprise resources. For a successful deployment of these services, a mixed reality model with communications that extend the virtual worlds to enterprise resources is required. In this paper, we take a look at this new class of collaborative applications by using a customer service application as an example. We discuss various issues in offering such a service, lay out the requirements, propose an architecture for mixed reality communications, and present our prototype implementation. We believe that this example service can introduce a mixed reality based communication paradigm that is applicable to a wide range of other business or enterprise services. |
Year | DOI | Venue |
|---|---|---|
2007 | 10.1145/1315184.1315236 | VRST |
Keywords | Field | DocType |
mixed reality communication,virtual world,enterprise resource,customer service application,real enterprise resource,new enterprise class service,business communication,mixed reality,example service,online virtual world,enterprise service,collaboration,communication,virtual reality,virtual worlds | Metaverse,Architecture,Software deployment,Virtual reality,Enterprise services,Customer service,Computer science,Simulation,Business communication,Mixed reality,Multimedia | Conference |
Citations | PageRank | References |
1 | 0.47 | 3 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Muthukkumar S. Kadavasal | 1 | 12 | 2.21 |
| Krishna Kishore Dhara | 2 | 5 | 1.24 |
| Xiaotao Wu | 3 | 26 | 4.89 |
| Venkatesh Krishnaswamy | 4 | 40 | 10.26 |