Paper Info
Title
Task tours: helping users tackle complex search tasks
Abstract
Complex search tasks such as planning a vacation often comprise multiple queries and may span a number of search sessions. When engaged in such tasks, users may require holistic support in determining the required task activities. Unfortunately, current search engines do not offer such support to their users. In this paper, we propose methods to automatically generate task tours comprising a starting task and a set of relevant related tasks, some or all of which may be necessary to satisfy a user's information needs. Applications of the tours include helping users understand the required steps to complete a task, finding URLs related to the active task, and alerting users to activities they may have missed. We demonstrate through experimentation with human judges and large-scale search logs that our tours are of good quality and can benefit a significant fraction of search engine users.
Year
DOI
Venue
2012
10.1145/2396761.2398537
CIKM
Keywords
Field
DocType
complex search task,holistic support,search session,required task activity,large-scale search log,task tour,relevant related task,current search engine,search engine user,active task
World Wide Web,Information needs,Search engine,Task analysis,Computer science
Conference
Citations 
PageRank 
References 
13
0.54
18
Authors
2
Name
Order
Citations
PageRank
Ahmed Hassan194357.64
Ryen White24546222.75