Title
Automated Group Facilitation for Gathering Wide Audience End-User Requirements
Abstract
The System development projects continue to fail at unacceptable rates. Including a wide array of users in the requirements development process for a wide-audience system can help to increase system success. Facilitated group workshops can effectively and efficiently gather requirements from several different users. To decrease cost and increase the number of potential workshop participants, we designed an embodied agent facilitator to guide groups through the facilitation process. We extend previous research which found human facilitated prompting to be effective at increasing the completeness of requirements gathered by replacing the facilitator with an avatar which administered the same prompts. We hypothesize that the avatar facilitated group will also have a significant increase in the quality and quantity of requirements gathered and find support for our hypothesis.
Year
DOI
Venue
2013
10.1109/HICSS.2013.109
HICSS
Keywords
Field
DocType
system development project,gathering wide audience end-user,automated group facilitation,different user,facilitated group workshop,wide-audience system,agent facilitator,system success,requirements development process,facilitation process,significant increase,avatar facilitated group,software agents
Group facilitation,Facilitation,Computer science,Embodied agent,Software agent,Requirements management,Facilitator,Multimedia,Avatar,End user requirements
Conference
ISSN
ISBN
Citations 
1060-3425
978-0-7695-4892-0
4
PageRank 
References 
Authors
0.42
8
5
Name
Order
Citations
PageRank
Douglas C. Derrick110511.91
Aaron Read2567.75
Cuong Nguyen320735.89
Andy Callens440.76
Gert-jan De Vreede51642139.16