Paper Info
Title
BPM in practice: who is doing what?
Abstract
This paper investigates the adoption of BPM, i.e., the use and deployment of BPM concepts in different kinds of organizations. A set of 33 completed, industrial BPM projects is analyzed based on project documentation and interviews with involved project members. In addition to the main study, which is conducted in the Netherlands, the paper also presents results of a replication study in Germany comprising six interview-based case studies and an international survey among 77 BPM experts. Thereby, various characteristics of BPM projects (such as a project's objective, strategic orientation or focus area) are analyzed to derive valuable insights both for practitioners performing BPM projects and for academics facing the challenge to support practitioners with innovative solutions in the field of BPM.
Year
DOI
Venue
2010
10.1007/978-3-642-15618-2_6
BPM
Keywords
Field
DocType
bpm concept,bpm project,project documentation,replication study,interview-based case study,involved project member,industrial bpm project,different kind,main study,bpm expert,business process management
Business process management,Software deployment,Systems engineering,Business process,Profit motive,Engineering,Documentation,Process management
Conference
Volume
ISSN
ISBN
6336
0302-9743
3-642-15617-7
Citations 
PageRank 
References 
16
0.66
10
Authors
4
Name
Order
Citations
PageRank
Hajo A. Reijers13424193.65
Sander van Wijk2160.66
Bela Mutschler319817.97
Maarten Leurs4160.66