Title
"Voluntweeters": self-organizing by digital volunteers in times of crisis
Abstract
This empirical study of "digital volunteers" in the aftermath of the January 12, 2010 Haiti earthquake describes their behaviors and mechanisms of self-organizing in the information space of a microblogging environment, where collaborators were newly found and distributed across continents. The paper explores the motivations, resources, activities and products of digital volunteers. It describes how seemingly small features of the technical environment offered structure for self-organizing, while considering how the social-technical milieu enabled individual capacities and collective action. Using social theory about self-organizing, the research offers insight about features of coordination within a setting of massive interaction.
Year
DOI
Venue
2011
10.1145/1978942.1979102
CHI
Keywords
Field
DocType
collective action,microblogging environment,individual capacity,technical environment,haiti earthquake,massive interaction,small feature,empirical study,information space,digital volunteer,microblogging,social theory,disaster,self organization,crowdsourcing,emergency,computer mediated communication
Social theory,World Wide Web,Crisis informatics,Collective action,Social media,Crowdsourcing,Computer science,Microblogging,Human–computer interaction,Information space,Computer-mediated communication,Empirical research
Conference
Citations 
PageRank 
References 
158
8.63
8
Authors
2
Search Limit
100158
Name
Order
Citations
PageRank
Kate Starbird1128893.28
Leysia Ann Palen23104340.89