Title
Testing interactive products with the robot intervention method
Abstract
This paper introduces robot intervention, a novel approach to usability testing with children. A social robot is used as a proxy for a test administrator who conducts an active intervention session remotely in a Wizard of Oz fashion. The motivation of the technique is that children will feel at ease and enjoy interacting with the social robot, and thus produce more frequent and informative verbalizations regarding their interaction with the product under test. First experiences regarding this method are positive with regards to the feasibility of the method and with regards to how well it is received by children.
Year
DOI
Venue
2008
10.1145/1463689.1463735
IDC
Keywords
Field
DocType
novel approach,usability testing,test administrator,active intervention session,robot intervention,robot intervention method,informative verbalizations,oz fashion,social robot,testing interactive product,think aloud,evaluation
Social robot,Computer science,Usability,Human–computer interaction,Robot,Think aloud protocol,Multimedia,Wizard of oz
Conference
Citations 
PageRank 
References 
1
0.40
3
Authors
4
Name
Order
Citations
PageRank
Panos Markopoulos11709181.22
Yvo Verschoor210.40
Wijnand A. IJsselsteijn31518177.39
Boris de Ruyter473072.12