Paper Info
Title
Software Product Quality in Global Software Development: Finding Groups with Aligned Goals
Abstract
The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development.
Year
DOI
Venue
2011
10.1109/SEAA.2011.67
EUROMICRO-SEAA
Keywords
Field
DocType
global software development,different role,cultural view,analysis result,software product,software product quality,different location,software development,ideal situation,hierarchical cluster analysis,aligned goals,empirical study,software quality aspect,cluster analysis,software quality,software engineering
Hierarchical clustering,Offshoring,Systems engineering,Computer science,Outsourcing,Software,Software quality,Shoring,Software development,Empirical research
Conference
ISSN
Citations 
PageRank 
1089-6503
2
0.37
References 
Authors
12
4
Name
Order
Citations
PageRank
Panagiota Chatzipetrou1467.54
Lefteris Angelis2129682.51
Sebastian Barney31378.05
Claes Wohlin43475208.03