Title
One Is Not Enough: A Hybrid Approach for IT Change Planning
Abstract
We propose a novel hybrid planning approach for the automated generation of IT change plans. The algorithm addresses an abstraction mismatch between refinement of tasks and reasoning about the lifecycle and state-constraints of domain objects. To the best of our knowledge, it is the first approach to address this abstraction mismatch for IT Change Management and to be based on Artificial Intelligence planning techniques. This has several advantages over previously existing research including increased readability, expressiveness, and maintainability of the descriptions. We developed the foundations of the approach and successfully validated it by applying it to change request planning for TikiWiki , a Content Management System.
Year
DOI
Venue
2009
10.1007/978-3-642-04989-7_5
DSOM
Keywords
Field
DocType
hybrid approach,it change plan,artificial intelligence planning technique,content management system,novel hybrid planning approach,increased readability,request planning,it change management,automated generation,abstraction mismatch,domain object,it change planning,change management,ai planning,artificial intelligent
Change management (engineering),Abstraction,Software engineering,Computer science,Change request,Readability,Change management (ITSM),Artificial intelligence,Content management system,Automated planning and scheduling,Maintainability,Distributed computing
Conference
Volume
ISSN
Citations 
5841
0302-9743
4
PageRank 
References 
Authors
0.44
9
5
Name
Order
Citations
PageRank
Sebastian Hagen1272.85
Nigel Edwards215913.43
Lawrence Wilcock31418.72
Johannes Kirschnick41528.30
Jerry Rolia564147.35